Help

Help

  • What is PowWow? PowWow is a tool that makes user research scheduling easier.
  • How does PowWow work? PowWow connects to your Google calendar so you can see when you’re available for user research appointments. You can then pick the times that work best for you and send out a calendar with available appointments and any additional information to potential participants. Participants can select the appointment time that works best for them and you will be sent a confirmation with their contact information. It’s that simple.
  • Who made PowWow? PowWow is a Pointless Corp. project made by the good people at Viget. None of the existing tools allowed us to schedule our research appointments in the way that worked best for us so we decided to build our own tool.
  • What kind of support do you offer? Support is limited. This is a side project that we built to meet the needs of our internal team. Feel free to send your questions, issues, and ideas to hi@usepowwow.com, but don’t be surprised if our answer is, “Thanks, but we can’t address that at the moment.”
  • Will it always be free? We’d like to say that you will never have to pay for PowWow but just like the fortune teller down the street, we don’t really know what the future holds. At some point down the line, we may consider charging or introducing paid features.
  • Can I use PowWow for scheduling things other than user research? Go for it! We designed this tool with user researchers in mind but if it meets your needs then feel free to use it.
  • How does PowWow compare to other scheduling tools? It allows you to quickly and easily create a calendar with available appointments to send to potential participants. Participants won’t need an account in order to schedule an appointment. There are no annoying ads. Oh and did we mention, it’s free?
  • What are the technical requirements for using PowWow?PowWow requires a Google account. It works in the latest versions of Chrome, Firefox and Safari, IE10, and IE9. It probably works on IE8 and IE7. Deal with it.
  • I have an idea for how to make PowWow better! Sweet! Email us at hi@usepowwow.com. We appreciate the feedback but keep in mind that we’re keeping this app super simple for now.